by Ardent

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ClearConnect™   isn’t just another hearing loop.

The ClearConnect™ hearing loop has been designed to make travelling on public transport an accessible, reliable, and relaxed experience for hearing aid users.

Ambient noise and physical barriers make communication with the driver and receiving announcements difficult, resulting in trouble discerning important information.

ClearConnect™️ by Ardent

By switching their aid to hearing loop, passengers gain access to crisp and clear announcements – such as next-stop information, driver communication, and more. We want all customers to receive the best possible experience when it comes to travel. Through ClearConnect, we empower hearing aid users to take every journey with confidence, transforming what may once have been a daunting experience into a comfortable one.

Our aim is to provide a product that not only does the job, but one that does it better than every other product on the market – because being inclusive matters to us, and we hope it does to you too.

Entrance platform induction loop

Allows the driver to communicate directly with passengers using hearing aids, regardless of physical barriers and ambient noise.

Market-leading clarity

Easily picks up natural speech, and experiences less interference than other systems on the market.

Passenger announcements

The induction loop system allows for delivery of vehicle announcements directly into the hearing aid.

Compliant with regulations

Specifically designed to conform to the BS EN 60118-4 code of practice for AFILS and the PSVAR, which took full effect in 2020.

A legal and ethical responsibility

The Public Service Vehicles (Accessible Information) Regulations 2023 states that all new buses must be fitted with a hearing loop system, and some older buses should now be retrofitted.

Ensuring accessible travel for all is not only a legal obligation, but an ethical one too – which means taking the time to source solutions that make the best possible difference to your customer base is crucial.

The system has the ability to cover listening areas outside of ‘priority seating’ with minimal interference, aiding passengers’ comfort and enabling them to choose where to sit.

Read our blog here, where we shed light on the purpose of the Regulations, outline what they stipulate, and present our solution to ensuring not only legal compliance, but the best possible experience for passengers of public service vehicles.

Designed with the user in mind

Having worked in close collaboration with experts and charities such as the Royal National Institute for Deaf People (RNID), we’ve developed a solution that truly addresses the needs of those who are hard of hearing.

Having undergone a rigorous three-year development programme, the result is a sophisticated system that provides the utmost comfort to the user.

Passengers are able to connect even on the upper deck – they don’t need to be confined to ‘priority seating’, enhancing the overall experience of their journey. The system experiences less interference than others on the market, and is leading in its intelligibility and in picking up natural speech, meaning clear communication at all times.

Plus, drivers get peace of mind the system is activated and working and will be auto-alerted if there is a fault.


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